Refund Policy

Subscriptions can be cancelled at any time through Billing settings. Cancellation stops future renewal and does not normally refund credits or service already supplied.

Incorrect or duplicate charges

If you believe a charge was duplicated, unauthorized, or technically incorrect, contact us within 14 days with your account email and payment date. We will investigate and issue a refund where appropriate.

Service problems

If a paid feature was materially unavailable and we cannot restore the service or credits, we may provide replacement credits, a partial refund, or a full refund depending on the circumstances.

Contact

Email bilaura.admin@gmail.com. Refunds, when approved, are returned to the original payment method.